Retail is one of the five business verticals that make up Intcomex’s POS & Productivity division.
Solutions
We have a wide portfolio of 24 brands, including:
Value Proposition
We offer a broad range of pre-sales and post-sales services to support our customers, including specialized pre-sales engineers, training and education, specialized software, financial services, and marketing services. We make it possible to integrate complete solutions designed specifically for the needs of end customers.
Success Case | Kywi
The main issue was the customer service response time.
What happened when a customer inquired about prices or stock between warehouses?
Since the salesperson did not have or was unaware of the information, they had to go to a computer to check, which was often located in high-traffic areas. This led to long waiting times or interruptions for other customers. When the salesperson returned with the information, the level of service was not immediate, and the customer might no longer be interested in the product or might express dissatisfaction.
Brands
